Lorenzo is the Global Director of Customer Service. He believes that proven successes demonstrate the ability to achieve lasting results through the development of business relationships (in the B2B area) and the simultaneous improvement of business operations.
His distinctive feature is the ability to understand what is functional to the business by intervening on the levers that determine company performance in the light of a coherent and well-communicated approach.
His background is in programming, control and project management gained in industrial companies.
